Guide Instagram conversations automatically with Smart DM Flows
Turn comments into qualified leads by automatically routing conversations based on what users actually mean—not just keywords they type.
Works with natural language. No coding required.
Traditional DM bots break when users go off-script
Keyword-only bots fail the moment someone types naturally. Button-based flows trap users. Manual replies don't scale. Smart Flows understand intent and adapt.
Someone asks about pricing but you miss it, or they don't see your reply. The lead goes cold.
Your inbox fills with half-answered questions and no context. You repeat the same info hourly.
Copy-pasting responses eats your day. Scaling is impossible without hiring support.
User types "how much" instead of "price" and your bot fails. Rigid logic can't handle real conversations.
Smart Flows understand what users mean, not just what they type
Automatically detect intent, route conversations intelligently, and handle natural language without breaking—even when users skip buttons or type custom messages.
Detect intent automatically
Understands "how much", "what's the cost", or "pricing info" all mean the same thing. No exhaustive keyword lists.
Route conversations intelligently
Send rental inquiries down one path, buyers down another—all from a single comment thread.
Handle natural replies
Users can type custom messages instead of clicking buttons. Flow adapts and continues based on meaning.
Not button-dependent
Buttons are optional. Flows work whether users click or type freely—no breaking, no confusion.
How Smart DM Flows work
Four steps turn a comment into a qualified conversation—automatically.
Comment triggers your rule
A user comments on your post. Your auto-reply rule (based on keyword or intent) activates instantly.
DM starts automatically
The linked Smart Flow is launched and the first message is sent to the user automatically.
Flow processes step by step
Each reply is analyzed for intent. The flow selects the right next step and keeps the conversation moving.
Conversation becomes qualified
The flow gathers answers, routes intelligently, and guides the user toward booking, buying, or leaving their contact details.
Build flows visually, test before launch
Start from templates or create custom flows. Visualize every step and test with the built-in simulator.
Use pre-built templates
Pick a template for your industry—ecommerce, real estate, coaching—and customize messages in minutes.
Visualize flow logic
See your entire conversation flow as a visual diagram. Spot gaps or loops before going live.
Test with simulator
Run test conversations in the simulator. Try different responses and see how the flow adapts.
Example: Lead Qualification Flow
Template-based flow with visual diagram
Test every scenario before activating. No surprises when real users arrive.
Real use cases across industries
Smart Flows adapt to your business model and audience.
Real Estate
Detect if they want to buy, rent, or sell
Route to property listings or seller intake
Qualify leads before handing off to agents
Ecommerce
Answer pricing, sizing, or shipping questions
Send discount codes to ready-to-buy leads
Guide product discovery without manual DMs
Coaches & Creators
Funnel leads into application or booking forms
Deliver lead magnets or free resources instantly
Qualify interest level before sales calls
Why Smart Flows beat traditional bots
Built for real conversations, not rigid scripts.
| Feature | Traditional Bots | Smart Flows |
|---|---|---|
| Handles natural language | ||
| Works without button clicks | ||
| Understands intent, not just keywords | ||
| Feels human |
Free plan includes 5 Smart DM Flows. Pro plan unlocks unlimited flows.
Start free, upgrade when you scale.
View pricing →Start converting comments into qualified leads
Build your first Smart DM Flow in minutes. No coding, no complicated setup.
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